FAQ
Home > FAQ

1 Q: Which machine do you require?
A: We have many models of machine, please contact our sales office who will assist you to select the best machine to suit your requirements.


2 Q: Can you make the machines as buyers’ requests for us?
A:Yes. We have a professional RD team with rich experience to design and manufacturing.


3 Q: What is your terms of payment ?

A: T/T or L/C 30% deposit ,the balance after inspection and before shipment.


4 Q: How long is the warranty?

A: Machine with one year warranty, if any parts broken,we will send new spare parts to buyer via DHL within 24 hours,life-long maintenance


5 Q: How long is your delivery time?

A: 3 weeks for Standard model machine,30 working days for customized model.


6 Q:How do you pack the machine?

A: Free fumigation plywood cases


7Q:How do you deliver the machine?

A:By sea,by air,by road


8 Q: Will you support oversea service?

A: Yes, our engineer can go to buyer’s factory to install the machine and train the operator for buyer.

We can also provide 2 days free training in our factory,with food and accommodation.