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Service and Support


Jiaxing PPD Packaging Machinery Co Ltd offer for following for our valued clients!

◆Before sales care-
Provides Free technical consultancy and project feasibility analysis
Offer related industrial fields for market information 
Give the installation drawing for equipment required.
Raw material specification,supplier and pricing range
Recommendation for the right model of machine to be selected for clients

◆After sales service
After machine finished for production,we will capture a testing video with trial production
We offer free on site of training in our China plant for buyer, machine set up, operation, daily maintenance , trouble shooting etc.
As per buyer option, we can dispatch our technician to the buyer’ location for an on site commissioning
All our machine will be on warrenty for 12month after machine arrives buyer port. Any of faulty on machine, we will DHL for the spare part to buyer within 3 days arrives buyer factory.
Machine on spare parts delivery service for life time.we only charges the cost of the parts.